SUPPORT
We answer every email within 2 business days
Need a hand getting off the ship? Email support@pmama-apps.com and include your device model and the room you're on.
I'm completely stuck in a room. What now?
Tap the bulb in the corner. Hints escalate: first a nudge toward the right object, then the mechanic, and only last the solution. You never have to watch an ad to finish a room.
Why is the game landscape only?
Each room is drawn as one wide scene so you can see every panel, lever and glyph at once. Rotate your device and enable rotation lock off in your system settings.
How do I restore my purchases?
Open Settings inside the game and tap Restore Purchases. Make sure you are signed into the same Apple ID or Google account used for the original purchase.
I lost my progress after changing phones.
Progress is stored on the device and in your platform backup. Restoring the device backup usually brings it back. If not, email us with your approximate level and we can help.
Which devices are supported?
iPhone and iPad on iOS 15 or newer, and Android phones on Android 9 or newer.
Found a bug or a broken puzzle?
Please tell us the room number and your device model. We ship fixes fast.